Richard Casino Terms & Conditions 2026

You must be at least 18 years old, or the legal gambling age where you live if that is higher, to open an account or play. We may ask for proof of age at any time, and if verification fails we can block or terminate your account. You may only play from a jurisdiction in which online gambling is lawful, and it is your responsibility to check this before you register. Our operator is Metlait SRL of Costa Rica, and we operate under a Tobique Gaming Commission licence. Using a VPN or similar tool to hide your real location is prohibited and can lead to winnings being confiscated. By registering you confirm that you meet these conditions and accept these terms.

Each person may hold one personal account only. Accounts sharing a home address, household, IP address or device are treated as duplicates, and we may close them and void the related bonuses and winnings. To register you provide your email address, a password, your country and a preferred currency, then confirm that you accept these terms and are of legal age. You must also supply your date of birth, full legal name and residential address, and confirm your email through the message we send. Keep your login details private. You are responsible for all activity on your account, and you must tell our team promptly if you suspect unauthorised access.

We follow know-your-customer and anti-money-laundering procedures. We may ask for a government photo ID, proof of address such as a utility bill or bank statement, and proof of your payment method. Where documents are not in Latin or Cyrillic script, we may require a short verification video. Phone verification may also be requested. Withdrawals remain pending until verification is complete. If we cannot reach you within two weeks of a withdrawal request, or you do not finish verification within two weeks of our request, we may suspend or terminate the account and forfeit the funds. False, expired or mismatched documents can lead to closure and forfeiture. We may report suspicious activity to the relevant authorities.

The minimum deposit is A$20, or the equivalent in crypto. Maximum amounts vary by method, and crypto deposits have no upper limit. Accepted methods include Visa, Mastercard, eZeeWallet, MiFinity, Neosurf, bank transfer and crypto. Deposits must come from an account in your own name. Third-party deposits can result in winnings being confiscated and the deposit being returned to its rightful owner. If a deposit is rejected, reversed or charged back, all winnings from it are void. Deposits must be wagered once on slots, or three times on other game types such as table games and roulette, before withdrawal. We may require at least three times wagering where we suspect fraud or money laundering.

The minimum withdrawal is A$20, or the crypto equivalent. Per-transaction maximums depend on the method. Our general limits are A$-equivalent of €5,000 per day, €10,000 per week and €20,000 per month, with days counted from 00:00 to 23:59 UTC. Progressive jackpot wins are paid in full and do not count toward these limits. We aim to process approved requests within 72 hours, while bank transfers can take up to three business days. Card payouts go to a personal card issued in a supported country, and we may choose the payout method. Intermediary banks can charge fees on transfers, and you bear any bank or provider charges. We are not a financial institution, and balances earn no interest.

Our welcome package offers up to A$5,000 plus 500 free spins across five deposits, with a minimum deposit of A$30 each time. Wagering is 40x the bonus amount or free-spin winnings, and the maximum bet while wagering is A$8 per spin. Bonuses are non-sticky, so your real money is used first. Bonuses expire 14 days after receipt, and free spins are credited in daily batches. Winnings from bonus cash are capped at 10x the bonus unless stated otherwise. Slots count 100% toward wagering, apart from a list of titles at 50%, while table games, roulette, video poker and craps count 5%. Only one bonus may be active at a time, and you may decline or cancel any bonus. Withdrawing your deposit early forfeits the bonus and related winnings.

Promotion abuse voids bonuses, free spins and any winnings from them. Examples include placing maximum bets on high-variance games only to inflate wagering, lowering bets after a large win and switching to low-variance games, depositing purely to obtain a bonus without genuine play, and keeping a deposit-to-bonus ratio above 50%. Delaying play or leaving large bets open to manipulate wagering, using multiple accounts to claim duplicate welcome offers, and exploiting software errors are also prohibited. Postponing spins or bonus features when wagering ends is not allowed. Where we find abuse, we may bar you from future bonuses, cancel winnings, confiscate funds and restrict duplicate accounts.

Real-money play is not permitted from certain countries, including Afghanistan, Belgium, Brazil, Canada, China, India, Japan, the Netherlands, Poland, Russia, Sweden, Turkey, the United Kingdom, the United States and others listed in our full terms. Players in restricted countries have no right to refunds or withdrawals, and we may refuse or reverse payouts and close the account. Bonuses and promotions are not offered in Sweden, Poland or Finland. Some providers also exclude particular countries, so game availability varies depending on where you are playing from.

Our games are supplied by licensed studios and run on certified random number generator software. Each game has its own rules, which apply in addition to these terms. If a game malfunctions, we may void affected rounds and winnings. You must play honestly, for yourself and in good faith. Using bots, collusion, or any device or strategy designed to gain an unfair advantage is not allowed, and we may cancel the related winnings. Our decision on game results follows the data recorded on our systems and those of the game provider.

If you do not log in or place a bet for an extended period, we may treat your account as dormant. We will try to contact you using the email address on file before taking any action. Dormant accounts may be restricted, and where the terms permit, administrative charges may apply to inactive balances. You can reactivate a dormant account by contacting our support team and completing any verification we require. We recommend withdrawing funds you do not intend to play with.

You may close your account at any time by contacting our team. We offer tools to help you stay in control, including deposit, loss and wager limits, cooling-off periods and self-exclusion. If you feel gambling is becoming a problem, please use these tools or seek independent support. We may suspend or close an account if you breach these terms, give false information or are underage. If an underage player registers, bets are voided, real deposits may be refunded, winnings are confiscated and amounts already withdrawn must be repaid.

You must not commit fraud, use stolen payment details, launder money, abuse our staff or interfere with our systems. To the extent the law allows, we are not liable for losses caused by technical faults, internet outages, third-party payment delays or events beyond our control. Please contact our live chat or email team first with any complaint, and we will review it fairly. Unresolved disputes are governed by the laws of Costa Rica, where our operator is based.

We may update these terms from time to time, for example to reflect new regulation, games or promotions. The current version carries its effective date at the top of this page, and continuing to play after a change means you accept it. Where an update is significant, we will tell you in advance by email or on the site. If you disagree with a change, you may stop playing and close your account. If any clause is found unenforceable, the remaining clauses stay in force.