About Richard Casino: Who We Are in 2026

Richard Casino launched in 2023 and is operated by Metlait SRL, a company based in Costa Rica. Our registered address is El Guayaval, Residencial La Campina Casa Numero Q-11, Cartago, El Guarco, Tejar, 30801. We operate under the Tobique Gaming Commission E-gaming License No. 0000064, and we state that plainly because you deserve to know exactly who regulates the platform you're using. We're a relatively young brand, and we've chosen to build our reputation on straightforward information rather than big promises. Our team handles everything from game curation to payments and player support in-house, and your account is always your single point of contact with us. If you ever want to know who is behind the site, this page is where we tell you.

Our mission is simple: give players an entertaining place to play and treat them like adults while we do it. That means terms written in plain language, bonus conditions laid out before you deposit, and no surprises buried in the fine print. For example, our welcome package of up to A$5,000 + 500 FS comes with a 40x bonus wagering requirement, a A$8 maximum bet per spin while wagering, and 14 days to use it. We'd rather you read those numbers and decide with confidence than discover them later. Our support team is available around the clock, and we measure ourselves on how quickly and honestly we resolve questions. Gambling should be a form of entertainment, never a source of income, and that belief shapes how we talk to every player.

Our lobby holds more than 5,000 games, from slots, Megaways and Bonus Buy titles to Hold and Spin, live casino, blackjack, roulette, baccarat, poker, craps and bingo. They come from studios including Pragmatic Play, Evolution, NetEnt, Push Gaming, Hacksaw, BGaming, Endorphina and Evoplay, among others. Australian players can fund their accounts in AUD using Visa, Mastercard, Neosurf, MiFinity, eZeeWallet, bank transfer or crypto, with a minimum deposit of A$20 and a minimum withdrawal of A$20. Payout times range from instant to 72 hours depending on the method, with e-wallets and crypto typically fastest. The site is available in English and German, and you can reach us by live chat or email at any hour. An Android app is also available, sharing the same account as the website.

Trust is earned in the details. Our games run on certified random number generator software, so outcomes aren't something we can steer. Your data travels over SSL encryption, and we apply KYC verification and anti-money-laundering procedures to keep the platform safe for genuine players and difficult for anyone who isn't. Yes, verification can feel like an extra step, but it protects your account and your funds, and it's a standard part of operating responsibly. We also keep our bonus terms consistent and visible so there's no ambiguity about how an offer works, including that bonuses are non-sticky and that winnings from bonus cash are capped at 10x the bonus amount unless stated otherwise.

We want play to stay enjoyable, which means giving you real control. Your account includes deposit, loss and wager limits, a cooling-off option for when you need a short break, and self-exclusion if you decide to step away for longer. We encourage you to set limits before you start rather than after, to play only with money you can afford to lose, and to treat any bonus as optional rather than a target. Winning is never guaranteed, and no strategy changes that. You must be 18 or older to register. If gambling is causing you stress or harm, please contact our support team or reach out to an independent Australian support service such as Gambling Help Online.

We're still growing, and our priorities are practical rather than flashy. We plan to keep widening the game library with fresh releases from studios players already trust, while keeping an eye on quality over sheer volume. We want to make banking smoother, with clearer payout information and more convenient options over time. We'll keep improving the mobile experience so playing on your phone feels as polished as playing on desktop, and we'll continue strengthening our responsible gambling tools as standards evolve. Above all, we intend to keep listening: the best ideas we've had came from player feedback, and we'll keep making room for it as Richard Casino develops.